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Job review from in West Camp, NY 12490 on 06/14/24

Overall Rating:

5  out of 5
Our Overall Service
See below
Our Installation Crew
The Cleanup Process

What type of work did you have done:

Installation

What made you choose our company:

Since 2018, when I suddenly found myself alone to take care of my large home, I have called T Webber numerous times to help me with a home emergency. Each time they came right away and resolved the issues quickly and efficiently. This time was no exception. My water pipe had burst! They came the same day and started digging the very next day. Despite numerous unexpected challenges posed by my extremely rocky landscape I had water in 36 hours. For some reason I looked at their reviews and was very surprised that they had so many negative reviews. Yes, each time they came to my aid it cost me a lot. But the jobs I needed done were big jobs. It’s expensive to bring in a bucket loader and a dump truck and numerous technicians. I found the technicians to always go above and beyond, digging by hand where they could have used a bucket loader which would have destroyed walkways and porches. They cleaned up best they could and even brought grass seed and straw to try and fix the large part of the lawn they had to destroy to fix my water issue. I am grateful to the young men who worked hard and the company who absorbed some unforeseen expenses instead of adding them to my bill. Thank you
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