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We had an existing customer who moved into a new home without a water softener. After a couple of showers, the homeowner knew right away the water was hard and drying out her hair and skin. She gave us a call to see what we could do. After some water tests, we found the water to be hard. We reviewed some different softeners and the homeowner went with the EVR softener. The W.E.T and WRIPLI was a key for the homeowner, the W.E.T. will save on salt making the system very efficient and with the WRIPLI wifi tech the homeowner can access the system from anywhere she wants! They also signed up for our maintenance plan so we can service the unit once a year a deliver salt so the homeowner does not need to worry about a thing!
With a softener and iron filter nearly 12 years old, this homeowner decided it was time to replace. After meeting with our Project Coordinator and going over their specific water results. It was decided that the Evolve Softener and Evolve Iron Filter would be the best combination to give them quality water for years to come.
Mr. S had an older water softener that was stuck in it's regeneration cycle and was recommended a new water softener. After testing water to see what the best fit would be for his extremely hard water, we chose to go with the EVRS that was going to handle the hardness of the water and the small amounts of iron that was present as well.
The homeowner did not have any previous equipment in the home. They were showing signs of hard water and iron in their toilets, tubs and appliances. We removed the iron with the iron filter (EVFE-1248) and stopped the damage to their appliances with the water softener (ES-1044).
Sometimes city water conditions change. The city changes treatment processes or change where they get the water from. Wrightstown went through a change several years back and a lot of people have water treatment that is outdated and not optimized for their new conditions. This customer had one of those outdated systems. An updated system will be more salt efficient, use less water and with annual maintenance will likely last a lot longer than the previous one.