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We had one of our existing customers call in because he was having issues with is water softener. Knowing it was a older system we had one of our project coordinators go out and see if it was worth fixing or if was a better idea to replace it. After a look at the system and testing the water it was in the best interest of the customer to replace the system due to it being over 30 years old. After going over options we found the EVR was the best solution for them. They also singed up for our maintenance plan so we come out once a year to due the annual maintenance and deliver the salt for the year. The customer loved not having to carry the salt down to the softener any more.
Our state certified lab had done some health and safety testing for a customer so they can purchase a new home with well water. Everything looked good after testing, but once they moved in they could smell a rotten egg odor in the water. We sent one of our project coordinators out to test the water further and found sulfur in the water. There was a existing filter system, but it could not handle the water conditions. After checking things out we found there is no drain for a EVS sulfur filter. After consulting with the homeowner we decided the best solution was to remove the current filter and replace it with something bigger that can handle the odor. We installed a Big Blue with a MAZ filter to remove the iron in the water and then followed that up with a ONE filter with carbon to remove the sulfur. Now that the new system is installed the homeowners can enjoy the odor free water!
One of our customers recognized that their water softener was nearing the end of its service life and began exploring more effective solutions. Our project coordinator conducted a thorough water test and presented a range of tailored options to address the homeowner's specific needs. After careful consideration, the customer chose the EVRS unit which provided the perfect balance of efficiency, performance, and long-term reliability. This solution successfully enhanced the homeowner’s water quality, delivering consistent, high-performance results.
This customer had an older iron filter, which was causing significant iron breakthrough. Although the filter had already been rebedded, the age of the softener was also a concern as they were experiencing occasional hard water breakthrough. One of our project coordinators confirmed that upgrading both units would be a good solution.
The customer decided to go with the EVR, our most advanced softening system, and the EVFE iron filter to handle the high iron content in their water. The addition of the iron filter not only addressed the iron issue but also helped extend the lifespan of the softener. It was a smart investment for this homeowner.
The customer had recently moved into a new home and, shortly after settling in, they noticed the water quality was poor with a noticeable hardness. Despite attempting to adjust the old system the homeowner found that none of the controls were functioning properly. Rather than investing in repairs for an outdated unit that could potentially incur significant costs the homeowner reached out to Clean Water for assistance.
After one of our project coordinators conducted a thorough water test, it was confirmed that the existing system was no longer operational. Based on the findings, several softener upgrade options were recommended. Given the homeowner’s other ongoing projects, the ES model was identified as the most suitable solution for their needs making it an excellent choice for their situation.