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We had one of our existing customers call in because he was having issues with is water softener. Knowing it was a older system we had one of our project coordinators go out and see if it was worth fixing or if was a better idea to replace it. After a look at the system and testing the water it was in the best interest of the customer to replace the system due to it being over 30 years old. After going over options we found the EVR was the best solution for them. They also singed up for our maintenance plan so we come out once a year to due the annual maintenance and deliver the salt for the year. The customer loved not having to carry the salt down to the softener any more.
Our state certified lab had done some health and safety testing for a customer so they can purchase a new home with well water. Everything looked good after testing, but once they moved in they could smell a rotten egg odor in the water. We sent one of our project coordinators out to test the water further and found sulfur in the water. There was a existing filter system, but it could not handle the water conditions. After checking things out we found there is no drain for a EVS sulfur filter. After consulting with the homeowner we decided the best solution was to remove the current filter and replace it with something bigger that can handle the odor. We installed a Big Blue with a MAZ filter to remove the iron in the water and then followed that up with a ONE filter with carbon to remove the sulfur. Now that the new system is installed the homeowners can enjoy the odor free water!
This customer just purchased the home, which came with a rental water treatment unit that the previous homeowners had. She decided that she wanted to purchase her own equipment from us as her parents had equipment installed from us, as well as a Reverse Osmosis Drinking System.
After calling the Clean Water Center, a Project Coordinator went out to her home to assess the water treatment currently in the home, test the water and talk about options. They found that the kitchen cold line was not on a softened line, as she was finding a lot of calcium build up at the kitchen sink. After discussing options, the customer decided to have us install a new EVR-1044 water softener, as it would help her save money on city water with the WET technology, a ClearFlo Reverse Osmosis, and convert the kitchen cold line to a softened line, so she would no longer find hard water build up in the kitchen sink.
A recent homeowner was experiencing an unpleasant sulfur odor in their water supply. Despite having an older water softener, they discovered that it was unable to eliminate the sulfur smell. Our project coordinator conducted a thorough water test and determined that an additional sulfur filter was required. The sulfur filter, equipped with an air chamber, effectively oxidizes the sulfur, neutralizing the odor. By installing both a new water softener to address the hardness and a sulfur filter to remove the odor, the homeowner now enjoys fresh, clean, and odor-free water in their new home.
Upon transitioning from city water to a well, this homeowner immediately noticed a significant difference in water quality. Their well water contained high levels of iron which made bathing uncomfortable and created an unpleasant metallic taste and odor when drinking. Initially, the homeowner had a whole-home water filtration system installed which is designed primarily for city water to address chlorine taste and odors. While this system has some capacity to remove small amounts of iron and hardness, it was insufficient to fully eliminate its effects.
To resolve the issue, the homeowner replaced the existing filtration system with a professional-grade water softener and iron filter. This upgrade provided the homeowner with clean water, eliminating the unpleasant odor and taste. Additionally, the water became soft, offering a significant improvement in both water quality and overall satisfaction.