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This customer called the Clean Water Center for service as their Iron Filter was making a lot of noise. They had just moved into the home not too long ago. She said she spends a lot of money to have hair dyed and did not want to take a shower to risk her hair turning orange from the amount of iron in the water. The service tech went out to the home, and found the Iron Curtain was almost 20 years old, and recommended a new one for them. All the other equipment was still working well, so they did not need a new softener.
The customer decided to rent a new EVFE-1054 iron filter from us and the new equipment was installed the next day for them.
Mr. and Mrs. W. called the Clean Water Center to see if we could assist them with their terrible water conditions. They were getting staining in their toilets, showers, sinks and their brand new washing machine. Jason, our project coordinator was able to get to the home and test the water to see what was actually going on. He found that the water hardness was very high as well as the iron level. The homeowners elected a new water softener (EVRS-1044) and added a brand new iron filter (EVFE-1248) to fix their current water conditions. Our installer Shae did a great job installing these units. Very clean install.
This customer called the Clean Water Center with concerns of hard water scale build up, and orange discoloration on their toilets and sinks. A Project Coordinator went out to assess the customer's water conditions. They were on city water and had an old softener that wasn't even working anymore. The Project Coordinator tested the water and found 16gpg of hardness and .5 ppm of iron which was causing their issues. After speaking with the customer and letting them know that a water softener would fix their water concerns, the customer decided to rent an EVRS-1044 water softener from us.
This customer called into the Clean Water Center with high iron concerns due to discolored, and smelly water. A Project Coordinator went out to his home to assess the water and plumbing. They tested the water and found the water to be very hard at 36 gpg, high iron at 5 ppm, and a strong smell of sulfur from the pressure tank. The customer had an old softener and some in-line filters installed that was there before he purchased the house. He was not very good at remembering to change the in-line filters, and found it to be a pain when he had to.
After discussing options, the homeowner decided to go with a new EVR-1054 water softener, and an EVFE-1252 Iron Filter to take care of the iron and the sulfur.
After the install the customer is happy, the water is clean and clear and does not smell like rotten eggs anymore.
The customer called as they started seeing a lot of iron staining around the house, and the water had a horrible rotten egg smell to it. They called Clean Water Center, and one of our Project Coordinators went out to test the water and go over solutions.
The Project Coordinator found 4ppm of iron and a trace amount of sulfur in the water, and an old Mermaid Brand softener, that was not working properly anymore. After going over solutions, the customer decided it was best to get a new softener and add an iron filter to help with iron concerns and keep the softener working better and longer.