Before & After Photos

The owners here originally called us out on a service call because their water softener was going through more salt than usual and that the unit was extremely loud when running.  Randy, our service manager, went to the home.  He noticed that a few parts were not working properly.  He suggested replacing a few parts, but they opted to replace the equipment based on the age of the unit.  

Nate, our retail manager, then went to visit Mr. and Mrs. S. to discuss new treatment options with them.  Based on the very hard water in Kaukauna, the homeowners elected to go with our EVR-1054U and utilize our maintenance plan to keep the warranty on the unit.  

Mr. M. called us to see if we could come out to see why his water treatment equipment was not working.  Sometimes the unit would regen and sometimes it would not.  Nate, our retail manager, went to visit the homeowner and check out the equipment.  He found that one part was not working on the softener and he was able to fix that.  He also noticed that the iron filter pack was jammed and the unit wouldn't run properly.  He recommended that he replace that unit.  Mr. M. agreed and we installed an EVFE-1248 Iron filter.   Everything is working properly now. 

Mr. and Mrs. B. live in Kaukauna, Wisconsin where it is well known that hard water is an issue. When they started to notice that their old softener wasn't working, they reached out. Because of the many customers we have in the Kaukauna area, we had a good idea what the water conditions were, but we still sent Project Coordinator to get all the information necessary to find what was going to be the best fit for Mr. and Mrs. B. After receiving test results and scoping plumbing, all options were shown to the homeowners and they found that the best fit was our EVRS water softener. The EVRS has some similarities to our elite softener, but a few differences as well and this is perfect for our new Kaukauna customers. 

 Mr. and Mrs. V. were experiencing brown pieces of sediment in their water and decided to give us a call. After sending one our Project Coordinators out to the home for further inspection, it was found that their water softener was also not softening the water at all. We found that well casing was causing some mechanical issues with the water softener so a sediment filter was recommended to protect the treatment equipment, as well as the home. In regards to the water softener, we found that our EVRS model was the best fit for them. They now are protected from the sediment and have a fully functioning water softener that provides them softened water all through out the day. 

Mr. F. began to grow frustrated with his 5 year old water softener because it was still allowing iron staining to occur throughout the house. After Mr. F. had enough, he gave us a call after doing some research on companies that could help him with his water quality concerns. Naturally, we sent a Project Coordinator to the home in order to see first hand what problems Mr. F. was experiencing and to test water on site. After test results were had, it was found that there were levels of iron that were just too high for a water softener to handle. Our EVFE Iron Filter was recommended to capture all the iron and to protect the newer water softener. After installation, Mr. F. was no longer having iron staining in the home and he can be assured now that his water softener will have a longer life span now that it's protected by our EVFE Iron Filter.