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A homeowner observed that their iron filter was not performing as expected, resulting in orange staining in the toilets and sinks. They contacted the Clean Water Center and scheduled a project coordinator to assess the situation. The project coordinator immediately identified the issue as breakthrough, likely due to the age of the system. Iron filters typically last 6-8 years, and the homeowner’s system was well beyond its lifespan. As a first step towards resolving the problem, we recommended replacing the iron filter. This would allow to extend the life of her water softener, which was also nearing the end of its service life. After a brief discussion with the homeowner, we decided to replace the old system with an EVFE-1252 and now they have iron free water coming into their home.
Randy, our service manager, was at the home here in Markesan because the homeowner was having issues with their current system leaking. The unit was an older unit and she decided it was probably time to replace the treatment equipment versus replacing it. The water had a very high hardness level. Randy was able to set her up with an EVR-1054. Randy was able to get there within the week to get her set up with the new equipment.
Mr. and Mrs. S. had lived in their Bellevue home for years, and for years they noticed the hard water build up and they chose to live with it. They finally had enough and chose to shop around for water softener options. We were one of the first companies to come out to their home to provide them a quote on water softener options. Naturally, we took in all the information possible. This included the city water conditions (hardness, chlorine content, etc.) and the ultimate goal of what the family was trying to achieve with their water quality as well. After a very good conversation, our EVRC model was found to be the best fit because it was the most efficient, and because it also removed the chlorine in the municipal water. They now have soft, chemical-free water.
Customer called to have us replace their non functional water softener and had complaints about a bad odor in their water. After a Project Coordinator assessed the water conditions the customer decided on a new water softener and a sulfur filter. The customer also wanted us to replace their reverse osmosis system and instead on installing the new RO under the sink we were able to put it in the basement for easier maintenance.
Customer had an old big box store softener that never really solved all their problems and eventually just stopped working all together. After a consultation with someone from our team the customer decided they wanted to finally get the water quality they always wanted. With a new iron filter, softener, and reverse osmosis system replacement they now have water that satisfies all their needs.