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A customer reached out to us regarding iron in her water. She had been talking with her neighbors about the iron in her water, and they told her they had purchased an iron filter from us, and it was working great to remove the iron. We set up a time for one of our project coordinators out to test the water and see what we could do. After some tests we found enough iron that would be causing stains on anything the water touches. We recommend installing and iron filter to remove the iron from the water, the customer agreed and got a install scheduled. After a quick and clean install, the customer was very happy not to have iron in the water anymore!
High Iron levels and Hardness breakthrough made it obvious to this homeowner that something was wrong, The age of the previous softener made it an easy choice for the homeowner to purchase new equipment. This is our Evolve series softener.
Mr. and Mrs. K had been experiencing problems from their hard water and had to replace appliances. Not only that, but Mrs. K has eczema that is strongly influenced by her water. We found that the EVRC, that both softens the water and removes the chlorine, was the best fit. This gives Mrs. K the best water possible for her eczema because hard water and chlorine further dries the skin and removing these factors will make things that much better for Mr. and Mrs. K. Not only were they concerned about their home and skincare, but they wanted the best drinking water they could get, so we provided food-grade water with our Ultroflow Reverse Osmosis system as well.
Mr and Mrs. W. were experiencing hard water issues and started noticing blue and white scaling. They were having a hard time with their faucet handles not being able to turn. They were also experiencing a chlorine taste in the water as well. They had no water treatment equipment in the home at the moment and called us to see if we could help remedy the situation. Nate, our retail manager, was able to visit the homeowners. He tested the water for hardness and found they they had enough in the water to cause issues. They discussed a few different treatment options and equipment. The homeowners decided on an EVRC-1054U and found the value in our maintenance plan.
We had a customer move into a new home without a water softener. After only a couple weeks the customer had noticed hardwater build up in the home. We sent out one of our project coordinators to test the water and see how we could help. After a water test in the home we found very hard water. After discussing some options the customer decided to go with the EVR water softener. They opted in for the W.E.T feature, which allows a water softener to use only the amount of water and salt needed helping to reduce waste and save money, and also opted in for the available maintenance plan since he liked not having to worry about getting salt or maintaining the system himself. After a clean and quick install the customer has nice soft water in the home!